Information Technology

Remote Availability

The SWTJC IT Department Help Desk is available REMOTELY by calling (830) 591-7323 Monday through Thursday from 8:00 am to 6:00 pm and Friday from 8:00 am to 4:00 pm. On-campus assistance is available via appointment only Monday through Thursday from 9:00 am to 6:00 pm and Friday from 8:00 am to 4:00 pm.
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Technical Support

The Information Technology (IT) Department as a whole supports our customers with a goal of having our network and systems up and running at 98.86% of the time.

The IT Department strives to maintain a modern technological presence. Our customers for whom we provide support include students, faculty, and staff leading to a maximum level of retention and graduation in support of the College President's institutional goals.


IT Department Locations
Uvalde Del Rio Eagle Pass
Wagner Building Student Success Center / I.T. Building Academic & Library Building
(Building I) (Building D) (Building F)
(830) 591-7323 (830) 703-1500 (830) 758-4109


Wi-Fi Hotspot Access on Campus

SWTJC is providing Wi-Fi access for students, faculty, and staff in parking lots at the Uvalde, Crystal City, Del Rio, and Eagle Pass campus locations. If you need access to Wi-Fi, you can park in a spot within the red highlighted area and access Wi-Fi safely while practicing social distancing in your own vehicle.

Uvalde Campus Wi-Fi Hotspot Parking Lot

Crystal City Campus Wi-Fi Hotspot Parking Lot

Del Rio Campus Wi-Fi Hotspot Parking Lot

Eagle Pass Campus Wi-Fi Hotspot Parking Lot

Information Technology Forms & Resources

IT Department Organization

Co-IT Directors

Student Information Systems

Systems Administration

Web Presence

Help Desk

Network Engineering

Applications Management

IT Distance Learning

Computer, Network and Internet Acknowledgement and Consent/Acceptable Use Policy

The purpose of the computers and internet is to support research and education. Appropriate usage is defined as technology and/or Internet resources that are directly related to the curriculum/instruction.


Students are expected to act in a responsible, ethical, and legal manner in accordance with the Campus policy and accepted rules of network etiquette. Specifically, the following uses are prohibited:

  1. Illegal activity.
  2. Commercial or for-profit purposes.
  3. Product advertisement or political lobbying.
  4. Hate mail, discriminatory remarks, and offensive or inflammatory communication.
  5. Unauthorized or illegal installation, distribution, reproduction, or use of copyrighted materials.
  6. Transmission of material likely to be offensive to recipients.
  7. Intentional obtaining or modifying of files, passwords, and data belonging to other users.
  8. Impersonation of another user, anonymity, and pseudonyms.
  9. Loading or using of unauthorized games, programs, files, or other electronic media, including, but not limited to, the usage of floppy diskettes, CD-ROMs (audio and computer), DVD-ROMs, and USB flash drives/USB storage devices.
  10. Disruption of the work of other users.
  11. Destruction, modification, abuse or unauthorized access to network hardware, software and files.
  12. Quoting of personal communications in a public forum without the original author’s prior consent.


System security is protected through the use of passwords. Failure to adequately protect or update passwords could result in unauthorized access to personal or official files. To protect the integrity of the system, the following guidelines shall be followed

  1. Employees and students shall not reveal their passwords to another individual.
  2. Users are not to use a computer that has been logged in under another student's or employee's name.
  3. Any user identified as a security risk or having a history of problems with other computer systems may be denied access to the network.

Employees and students must understand this policy and comply with it. The SWTJC IT Department can be contacted at (830) 591-7323 if you are in need of additional information or clarification.

Additionally, please understand that if you violate this policy, you are subject to the SWTJC discipline code as well as local, state, and federal legal recourse.